The following describes our Swago Shipping Policy. If after reading this information, you have specific questions regarding shipping, please contact Swago Canada Promotional Products Ltd. at (289) 963-9810 or via email at [email protected] for explanation or assistance. Every day at Swago, our staff strives for 100% customer satisfaction. If you’re unsatisfied with your order for any reason, we’ll do everything possible to correct the situation to your complete satisfaction.
Shipping Carriers
Swago has preferred rates with UPS Canada Shipping. Even though they are our preferred shipper, we may, from time to time, use another carrier.
Shipping Methods
When you are viewing your cart or checking out, Swago will list the UPS shipping options that are available to your delivery area. Even though they are our preferred shipper, we may and reserve the right to use another carrier using the same service level. Your cost will not change if a different carrier is used than originally quoted. The below screenshot shows a sample cart and the shipping options available.
Shipment Notification
According to our Swago Shipping Policy, .
Loss or Damage
Our Swago Refund and Returns Policy states that we shall not be held liable for any loss of or damage to the products in transit unless such issues are noted at the time of delivery with the courier. Please also review this same policy for returns shipping information.
Swago Canada Promotional Products Ltd. reserves the right to modify this Swago Shipping Policy at any time without notice.